We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
Returns
You may return items within 7 days of receiving your order. Items must be unused, in their original condition, and in the original packaging.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us first.
Non-Returnable Items
Sale items, gift cards, and customized products are non-refundable unless they arrive damaged or defective.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Contact Us
If you have any questions about returns or refunds, please contact us at susfeedsg@gmail.com.
